Effective Date: 25-8-2025

Thank you for shopping at Noaiem Bags. We want you to be completely satisfied with your purchase.

Returns

Our return policy lasts for 7 days**. If days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must meet the following criteria:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • A receipt or proof of purchase is required to complete your return.

To initiate a return, please contact our customer support team at noaiembag@gmail.com with your order number and the reason for the return. We will provide you with instructions on how to send back your item.

Refunds

Once your returned item is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us at noaiembag@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at noaiembag@gmail.com. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Non-Returnable Items

Several types of goods are exempt from being returned.

  • Gift cards

  • Sale or clearance items (these are final sale)

  • Perishable goods (such as food or flowers)

  • Personal care or health items

Shipping for Returns

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund amount.

If you are shipping an item over [Value, e.g., 500RS], you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at noaiembag@gmail.com with your order number and a photo of the item. We will work with you to resolve the issue as quickly as possible.

Contact Us

For any questions related to refunds and returns, please contact us at

Effective Date: 25-8-2025

Thank you for shopping at Platoon Bags. We want you to be completely satisfied with your purchase.

Returns

Our return policy lasts for 7 days**. If days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must meet the following criteria:

The item must be unused and in the same condition that you received it.

The item must be in its original packaging.

A receipt or proof of purchase is required to complete your return.

To initiate a return, please contact our customer support team at plantoonbag@gmail.com with your order number and the reason for the return. We will provide you with instructions on how to send back your item.

Refunds

Once your returned item is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us at plantoonbag@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at plantoonbag@gmail.com. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Non-Returnable Items

Several types of goods are exempt from being returned.

Gift cards

Sale or clearance items (these are final sale)

Perishable goods (such as food or flowers)

Personal care or health items

Shipping for Returns

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund amount.

If you are shipping an item over [Value, e.g., 500RS], you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at plantoonbag@gmail.com with your order number and a photo of the item. We will work with you to resolve the issue as quickly as possible.

Contact Us

For any questions related to refunds and returns, please contact us at plantoonbag@gmail.com

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